About Us

Captini's mission is to help you get more customers, more often. Our talented team is dedicated to helping your venues to be more successful.

I founded Captini with the sole purpose of helping hospitality venues understand more about their customers in order to drive more repeat business.

Captini software is built 100% in-house at our London headquarters by a dedicated team of developers, engineers, data scientists & digital marketers to ensure that each and every feature we create delivers intrinsic value back to our customers.

We now service thousands of venues globally and take great pride in helping our customers get more customers each and every day.

Steve Wright — Founder & CEO

Meet the Team

Captini London

London is where it all started back in 2013, London is Captini's HQ and the home of the technology team behind Captini. London is also one of our biggest markets with over 5,000 active venues we connect over 1 million guests every week.

Taking care of our UK customers and partners is Kieran Williams - VP of Client Services, a Captini veteran with a wealth of knowledge and experience in the hospitality sector spanning customer loyalty, CRM and social marketing.

Your likely to see Kieran evangelising the benefits of Captini at industry events around the Capital.

Captini Ireland

Headed up by Patrick Cotter and the team behind FleetConnect and Rural WiFi; as a combined force we are the largest public WiFi service in Ireland connecting over 22 million users annually.

Captini Ireland is trusted by some of the largest names in the Irish hospitality industry including Master Chef's Dylan McGrath - Restaurant Group, Eddie Rockets and Crown Plaza Hotels.

With a highly skilled team covering operations, installation, support and everything in between – you can be rest assured that Captini Ireland will take your business to the next level.

team captini

Captini Las Vegas

Taking care of Captini's US operation is Steve Edwards. With over 15 years experience in sales, advertising & digital marketing, Steve and his exceptional team offer World class advice and support and help businesses maximise their Captini return-on-investment.

You have never been in safer hands if you want more customers more often.

Captini Sydney

Our Australian operation is looked after by James Palmer. James is a highly motived business consultant who provides exceptional sales and service support for our Australian clients.

Based in Sydney, James is connected to a network of hospitality professionals who heavily support and champion the Captini service.

We’d love to help you get more customers, more often

Hardware Partners Captini works with all major hardware vendors

We supply Captini ready access points to venues with no existing WiFi or for venues that require a WiFi upgrade. In addition venues that already have an enterprise WiFi network can easily add Captini. We have partnered with all of the major hardware vendors to ensure Captini works seamlessly with your existing infrastructure.

Open Mesh Cisco Ruckus Wireless Cisco Meraki HP Aruba Ubiquiti Netowrks Icomera Xirrus Aerohive Mikrotik

Secure and Scalable

Keeping your company's data secure is a top priority at Captini. Our goal is to provide a secure environment, while also being mindful of application performance and the overall user experience.

With the exception of monitoring, Captini is hosted on Amazon Web Services (AWS), a highly scalable cloud computing platform with end-to-end security and privacy features built in. Our team takes additional pro-active measures to maintain a secure infrastructure and application environment.

AWS maintains an impressive list of reports, certifications and independent assessments to ensure complete and ongoing state-of-the-art data centre security. They have many years of experience in designing, constructing, and operating large-scale data centres. AWS infrastructure is housed in Amazon-controlled data centres throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centres, and the data centres themselves are secured with a variety of physical controls to prevent unauthorised access.

Captini is proud to be part of AWS Activate
aws activate

Data Compliance

The Captini platform has been designed from the ground up with data compliance and security best practices at the core.

The Captini platform collects and stores significant amounts of end user information therefore data compliance has played a significant part of the evolution of the Captini. Captini is a registered and compliant with the Information Commissions Office (ICO) and is EU General Data Protection Regulation (GDPR) ready.

Captini data compliance
compliance